Costco a/c installation
We live in san Jose, CA where we are undergoing a heat spell that is predicted to be intense for at least the next three summers. Don't care for Lennox brand but even worse s purchasing HVAC through a third party big box store with very questionable sales tactics. I have 3 biz days to cancel and after reading all the horrible Lennox reviews I found online last night, I think I'm going to cancel.
Cathedral Ceiling and Heating Problem. Declutter Challenge - January Home Office Chair. You should be wary of any contractor who can't be bothered to climb into your attic to inspect your furnace and duct work. For that reason alone you should cancel, and not because Lennox equipment may not be the best. You are better off not going with a middle man like Costco, Home Depot, or Lowes. You might get a little bit of a better deal, but the installation might not be good.
The installer has to cut corners in order for both him and Costco to make money. Get at least three quotes. You want a contractor who will do a load calculation and will inspect the duct work in the attic. There are differing opinions about Lennox equipment. It should be fine as long as you stay away from the builder's grade equipment.
I'm glad I chose one of the others as they did an excellent job. Check out federal and state credits and manufacturer rebates. Huge mistake! The guy never did a load calculation wanted to sell me an oversized AC unit and after several subsequent bids is still the second highest. What a sham! On the other hand I had Lowe's contractor McHenry HVAC come out, did a load calculation and offered a reasonable price for our unit and is on the short list of contractors in the running.
They are also a very highly rated local HVAC company so saying "don't go to big box stores" is a red herring which should be ignored. Shop around, most HVAC companies give free estimates make them compete for your hard earned money.
There are have been a few postings about good experiences with Lowe's, so in some areas they might be an exception. But in general you are better off staying away from the big box stores when it comes to HVAC. Here are some reviews of the company , also there are "filtered reviews" so be sure to view those also they are hidden look for the link. Our family has walked into Costco twice and set up appointments and waited for representatives to come and they never showed up.
I guess they dont need money or want to work. They never even called to let us know they werent coming. Very unprofessional. I dont know why Costco lets this happen. Duarte Ca. That's why 3rd party services rarely live up to anything good. There's no more expensive way to contract for HVAC than through a retailer. The money for the gift card isn't a discount on the price, it's the excessive margin being returned in part to you.
Edit - Oh my, another old bumped thread. I regret my comment but will leave it for whomever may wander by. After checking out my old system the salesman told me that I needed a 4 ton, my old one at 3. I know he was right because my old one ran 24 hours a day in the summer even after being serviced and properly charged. I have 3 systems at my home. We had a Carrier system installed 5 years ago and it has had a lot of problems.
Cool-Air handles sales and installation in Atlanta. The salesman was very knowledgeable, took his time. The installers showed up on time, they were very polite, there were 3 workers and they all knew what they were doing so they were in and out in a little over 3 hours. They did a nice, neat, good looking job of installation and tested the system.
They cleaned up fairly well. As part of my deal I get 2 services on the new unit and they tossed in 2 free on the Carrier system. They also enlarged the intake in the upstairs the new unit is in the attic. I may have paid a little more than if I had had another company do it but sometimes you get what you pay for. Costco makes their contractors get permits so my unit will get inspected by the city next week. I had 3 other estimates done and I was afraid to use any of them because the people they sent out barely looked at my old system and gave poorly written estimates.
These systems are all not made as well as they used to be. They are engineered to last 10 years if you are lucky. I used Costco here in Toronto, because I did not want to get "taken advantage" of by a local company.
I'm a Costco member, I trusted them. In the end I feel I still got shafted, way over priced. The year before after my annual service I was told my unit needed replacing which was true I was quoted a way better price.
At the time I though it was just a sales tactic. I regret not taking that deal. The system comes with a 10 years warranty on the compressor. First of, the cost of the system and installation itself is way too expensive, but i thought it would be worthwhile doing through costco.
Absolutely rediculous. Tudi should be out of busines for their price goudging. I am in the process of resolving this over charge with Costco. Here are the lessons learned. Service charges are highway robbery. TUDI is one of those questionable company who overcharges their customers. Shop around in your local area. I am sure there are better companies competing with TUDI home service. If you just need furnace service, I would steer clear of this company.
I have been in real estate for over 16 years and was a license contractor at one point running my own home remodeling company. I have never heard of anyone who charges this much for their labor. They do rip off their customers. I am also told that they escalated my complaint to TUDI. I am told to expect a call from them. I just cannot wait. Like millions of members out there, my family members are die hard Costco fans for at least 30 years.
I just went in blindly when purchasing the Lennox system without asking important questions. Here is what I would do if i had to do this over again. Ask many questions regarding their fees, especially labor performed under warranty.
Live and learn It's not just Costco or Tudi. The majority of HVAC companies gouge their customers like this. It's a sad commentary on what is now a predominantly crooked profession. And please, anyone who doesn't like this post, no whining about "overhead", "training". It just doesn't wash! SKTN is absolutely correct. Well let me add my experience with Lennox.
Lasted ten years until a problem occurred that would have cost 2k to repair. I installed a new Lennox 9k price, again their top of the line elite series. Well almost 3 years in and failure, coils developed holes leaked freon. Come to find out there is a class action suit against Lennox for the coils, but the suit closed out. Lennox never notified everyone of the problem.
I did obtain replacement coils due to my awesome AC company. Contact made with Lennox resulted in a "go pound salt answer" when I requested help with the almost 1k out of pocket expense, for a problem they knew about all along. Not to mention the details of the class action required a owner to foot the bill for two coil replacements prior to replacement. That would be nearly 4k out of pocket before new improved coils would be provided that is where my awesome AC company saved me.
End result I believe that in this case Lennox failed to stand behind their product. I will not be buying Lennox again. It may have been acceptable if Lennox did not know about defective coils but that was not the case here. Hope this helps with people looking for AC units especially at the higher price unit by Lennox. If a product passes their standards, I would do it.
Costco offers a second year of warranty on some items. The 2 year warranty is described below. I am confident HVAC systems are excluded. HVAC comes with at least 5 years and most often a 10 year parts warranty.
Best case Costco may cover the labor during the second year. You should call Costco to verify this coverage. I could be wrong, but I don't think Costco tests anything. The second year is a promotion funded by their memberships. See the manufacturer's warranty for specific coverage terms. Available 5 a. PST , 7 days a week, excluding holidays. Lennox has such a poor attitude and do not address the issue at hand the failed installation.
I paid an independent Contractor and leaned how the Sub did a lousy job. Apparently Costco gets commission for getting the Sub the customer and then they wash their hands. Lennox is absolutely the worst company to deal with. Lennox claims they didn't quote on the pump. It was a complete system replacement. Now I've got standing water in the crawl space and mould which will have to be remediated.
Costco says they won't do anything about it. We bought through Costco, brand new AC and Heating unit and it died within 4 years. The coils completely melted down. The installer said the part is covered under warranty but of course not the labor.
Then I found out there was a class action lawsuit against Lennox for faulty coils. I reached out to Costco but the rep you have to go through is a Lennox rep so I got 2 emails and then crickets.
Costco and Lennox are totally is complicit in scamming its customers. Such is their commitment towards their customers! The Lennox Quantum coil is an aluminum alloy that is extremely durable and used in the tube of the refrigerator and the radiator-like fins of the coil. It provides maximum resistance to corrosion in a saline environment, and the upfront cost is reasonably upfront. The heat transfer of aluminum coils is slightly lower, and the coil can, at times, be prone to leaks or cracks.
Are you a homeowner who desperately wants to reduce his skyrocketing energy bills by purchasing an air conditioner that can provide efficiency at superior levels? The noise from the operation of this air conditioner is almost nil and can balance a perfect room temperature at both warm and cold climates.
If you are an environmentally conscious individual who is seeking to reduce energy consumptions and carbon footprints for the earth, this AC is your best choice.
Want the perfect balance of a cost-efficient variable-capacity air conditioner and the superior performance of a single-stage model? No matter whether you are living in a hot or cold climate, efficiency is just perfect.
They have the quantum coil installed within them and can be the best pick for homeowners who live within a five-mile range from a saltwater coast. These models will run at their full capacity no matter how the weather is, which can slightly disturb the temperature balance.
Their operation sound is also quite loud, which can feel disrupt the peace at times. We hope you have understood by now why Lennox Costco air conditioners are the best and worth the high price. Just do not try to negotiate on the cost of contractors much or else it might really bring down the quality, and always ask for bids and estimates before making any decision. At HomeSenator, one of our favorite things to do is to find second-hand and beloved items to decorate your home with.
I have been searching for a air conditioning Central air. Thank you. This is a scam to get rid of old equipment and make customers think they are getting a good deal. The unit they installed was three years old already. Two years later, the coil had to be replaced. After spending hours on the phone and online, could not reach anyone at Costco.
Miserable and very expensive experienced. Spending a few weeks waiting for a new coil in the middle of summer in the South is no joke. This article was a thinly veiled AD for Lennox, period. This was a sales pitch, that mentioned nothing about price. Without price, you have no value. I did get a quote from the local lennox dealer. One was for 15K after 2K rebates and the other 12K after 2k rebates for a heatpump replacement According home advisorthe average price including installing should be 8.
Save my name, email, and website in this browser for the next time I comment. Looking into Costco and Lennox Service Costco is a huge wholesale multi-billion-dollar company that retails its products globally. Here a few points to clear all your doubts why there are so many appreciating Costco HVAC reviews : All the prices and offers that can be possible for the customer are laid out in front of the professional dealers.
With that, you are also provided with an in-house installation. Lennox gives you the Ultimate Comfort System, which their team has worked hard to make the environment of the buyers as pure as possible. It has Climate IQ technology, which gathers information and adjusts according to the climate. Costco with Lennox provides free in-house consultation by a professional service provider. All you must do is fill in your details, and they will come at your doorstep, hassle-free.
The utility and electricity bills will shoot down within the next month of your installation since the HVAC systems are concentrated towards energy saving. If you ever had to come to a warm home after a long day, then do not worry anymore. Lennox has a smart thermostat with precise control, which lets you turn it on even when you are not at home. Along with furnishing quiet and efficient machines, they provide the buyers with a warranty from 5 years to life for necessary cooling and warming products.
Customers are Extremely Satisfied with their Service! Pros and Cons of Lennox Quantum Coil The Lennox Quantum coil is an aluminum alloy that is extremely durable and used in the tube of the refrigerator and the radiator-like fins of the coil.
Lennox air conditioners and recommendations for your home: XC25 and XC These models are expensive but have excellent efficiency and provide comfort levels indoors. Who should purchase these models? Who Should Purchase these Models? Single Stage AC These models will run at their full capacity no matter how the weather is, which can slightly disturb the temperature balance.
Author Team HomeSenator At HomeSenator, one of our favorite things to do is to find second-hand and beloved items to decorate your home with. Kera 7 months ago Reply.
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